Accenture-global professional services company providing services and solutions in strategy, consulting, digital, technology, and operations-has launched Patient Experience Manager, its new solution that gives life sciences companies a single view of patient interactions, allowing them to make real-time improvements in patient experience by evaluating and optimizing the effectiveness of each interaction.
The solution helps life sciences companies combine, monitor, and measure patient interactions from various sources-nursing support providers, specialty pharmacy services, and affordability programs. It provides recommendations on actions that are expected to enhance the experience for patients.