Authors


Chris Conner

Latest:

Customer Experience: A Buzz Term or a Source of Real Commercial Value?

Exploring the importance of a customer experience strategy (CXM) through a case study of a life science tools company.



Gregg Fisher, Kevin Michels-Kim

Latest:

Beyond KOL Marketing: Tapping Digital Opinion Influencers

With healthcare professionals and patients now collecting much of their information online, there is new opportunity for “digital opinion influencers” to amplify traditional KOL messaging-or create their own.



Pamela Buffone

Latest:

Specialty Pharma and Patient Privacy Protection

Pamela Buffone from Privacy Analytics discusses growth in the specialty pharma sector and making patient data protection a top priority.


Kristina Dolan

Latest:

Compliance in the Pharmaceutical Industry: A Marketer's Perspective

Multi-channel marketing manager Adi Borovick discusses the implications of compliance for marketers in a world where new technologies being created every day.


Brad Thompson

Latest:

Deregulation Helps Pharma Companies Pursue Digital Health Strategies

In the 21st Century Cures Act, Congress excluded from FDA regulation certain clinical decision support, or CDS, software.


Dave Thompson

Latest:

Insights from ISPOR 2017

A look at evidence and value in a time of social and policy change.


Jackie DeAngelis

Latest:

Launching a New Drug: An Overview of Common Mistakes

Jackie DeAngelis outlines three common mistakes that hinder access attainment when launching a new drug.


Bob Swindell

Latest:

South Florida Delivers on Pharma-Friendly Distribution

This article discusses the supply chain benefits of pharma companies distributing from South Florida.


Gregg Fisher

Latest:

Harnessing the Value of AI In Customer Engagement

By using correct data and pertinent ML algorithms, customer engagement leaders can identify deep insights into customer behavior and make the right interventions to transform the customer experience.


Steve Figman

Latest:

Complicated vs Complex Challenges in Pharma

Most challenges boil down to two simple categories: "complicated" and "complex". Knowing how to categorize each problem is key to solving it, writes Steve Figman.


John Pagliuca

Latest:

The Reluctant Customer: Using Personas to Improve Compliance

Consumers of life sciences products are reluctant customers, and this reluctance can turn into non-compliance. Organizations and providers need to understand patients at a human level, and what will motivate them to stay with a treatment plan, writes John Pagliuca.


Duncan Clark

Latest:

Could Valeant Pharmaceuticals Have Gifted Teva its "Biggest Commercial Hope"?

Intellectual property analysis of one recently approved drug shows how Valiant might have missed out on at least one vital acquisition opportunity. Duncan Clark reports.


Lana Sinichkina, Kateryna Oliinyk, Yevgeniya Ocheretko

Latest:

Ukraine: Protecting Investments through Entry Agreements Between Pharma and Government

Lana Sinichkina, Kateryna Oliinyk and Yevgeniya Ocheretko discuss how the recent settlement between Gilead and Ukraine's Ministry of Health could promote earlier market access in the country.


Mahmood Majeed, Vickye Jain, Sandeep Varma

Latest:

Charting an Effective Big Data Strategy

Big data has proven to be a valuable business asset, but using it to gain competitive advantage requires the right combination of strategy, technology and execution, write Mahmood Majeed, Vickye Jain, and Sandeep Varma.


George P. Sillup, Stephen J. Porth, Cynthia Slater

Latest:

News Spotlight: Pharma

Pharm Exec’s 13th Annual Press Audit audit reveals a tonal undercurrent in sync with an industry unable to escape the glare of scrutiny.


Daniel Brettler

Latest:

Opioid Litigation: Evading the Widening Crosshairs

The role of insurance and risk management in protecting middle-market distributors from the growing opioid multi-district litigation (MDL).


David Keane

Latest:

Can AI Improve Sales Productivity in Pharma?

With the physician-access climate as daunting as ever for sales reps, four best practices in implementing artificial intelligence-based technology to help achieve engagement wins are explored.


Connie Bazos

Latest:

Building a Digital Health Infrastructure

Outlining the four core elements pharma companies need to lay the foundation for a solid digital health infrastructure.


Nick Broughton

Latest:

Challenging the Current Compliance Paradigm

Pharma needs a reeducation on what it means to be compliant.


Mary Ann Slack

Latest:

Leveraging Health IT to Improve Drug Development

The FDA's Mary Ann Slack outlines how the Agency is working to adopt electronic practices by initiating efforts to simplify the submission process for new drug and generic drug applications.


Pieter De Richter

Latest:

Targeting the Affluent: Differential Access to Targeted Therapies in China

Disparities in income levels in China continue to drive far-reaching differences in how poorer and richer cancer patients are treated, with recent data suggesting that the differences in access to treatment lead to different outcomes for poorer patients. Peter De Richter reports.


Renaud Savary

Latest:

Branded Generics in the Emerging Markets

Branded generics in select emerging markets can offer above-market returns, writes Renaud Savary.


Maiko Midena

Latest:

The Fundamental Pillars of Good Forecasting

Maiko Midena discusses the key fundamentals to success when it comes to forecasting with large multinational pharmaceutical organizations.


Mitra Rocca

Latest:

Leveraging Health IT to Improve Drug Development

The FDA's Mary Ann Slack outlines how the Agency is working to adopt electronic practices by initiating efforts to simplify the submission process for new drug and generic drug applications.


Cherry Cabading and Mona Rakibe

Latest:

Global Harmonization of Customer Data

Cherry Cabading and Mona Rakibe outline how the use of modern data management techniques can help companies see improvements in sales effectiveness, data steward productivity and overall data quality.


Julian Suchman

Latest:

Syncing Social Media With Value-Care Model

Outlining the new communication priorities necessary to excel in the emerging outcomes-based healthcare landscape.


Heath Jackson

Latest:

Why Pharma Needs to Catch Up On Digital

A recent IT leadership survey found that many more pharma companies are reporting their digital strategies are ineffective compared to other industries. Heath Jackson looks at why this is – and what they need to do about it.